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Unlock unprecedented value with our bespoke AI and data infrastructure solutions.
Our Key Technology Platforms
Data Infrastructure
Forge a Solid Foundation for Your Digital Future
Lay the cornerstone of your digital transformation with our robust data infrastructure services. We architect, implement, and manage scalable data pipelines, data warehouses, and data lakes, ensuring your data is organized, accessible, and secure.
Our data infrastructure solutions provide the bedrock for data-driven decision-making, AI and machine learning initiatives, and advanced analytics.
- Data Excellence: Unparalleled data quality and consistency.
- Enhanced Data Accessibility:Seamless access to critical insights.
- Scalable Infrastructure: Future-proof your operations
- Optimized Data Management: Minimize costs and maximize efficiency.
Tools and Technologies
Data Lakes
Data Warehousing
Data Pipelines
Data Infrastructure
Data Infrastructure Enhancement for Sprious: Optimizing Payment Reporting through Paddle Integration
Summary
In 2023, Sprious partnered with Artiverse to strengthen their data infrastructure, enabling more profound insights into customer payment methods utilized via Paddle. By implementing a MySQL database for data storage populated by scheduled Python scripts, and employing Power BI’s sophisticated ETL processes, we enhanced reporting capabilities and provided comprehensive analysis of payment methods. This initiative not only streamlined data access but also supported Sprious’s objective to offer diverse payment options, including Apple Pay and Google Pay, across multiple currencies.
Challenge
Sprious faced several key challenges:
- Insufficient Reporting: Paddle’s native reporting tools lacked the depth needed to analyze various payment methods, limiting informed decision-making.
- Data Silos: Payment information was confined within Paddle, complicating access and integration with other customer data.
- Scalability Constraints: As Sprious expanded its payment offerings and transaction volumes, their existing infrastructure struggled to keep pace.
- Currency Complexity: Managing payments in multiple currencies required a more flexible and robust solution for effective tracking and analysis.
Solution
Artiverse delivered a tailored data infrastructure solution for Sprious:
- Scalable Database Design: We established a MySQL database structure optimized for capturing detailed payment data, including:
- Customer Information: Key fields like Paddle Customer ID, Email, Locale, and Status.
- Transaction Details: Comprehensive records including Date, Customer Email, Paddle Transaction ID, Payment Method, Currency, and Grand Total.
- Data Integration: We integrated Paddle’s customer and transaction data into MySQL, creating a centralized repository that improved data quality and accessibility.
- ETL with Power BI: Utilizing Power BI’s ETL capabilities, we developed processes to extract, transform, and load data:
- Data Validation: Implemented cleaning procedures to ensure high data quality.
- Modeling for Reporting: Created optimized data models for intuitive reporting on payment methods and customer insights.
- Dynamic Reporting Framework: Built a Power BI reporting framework that provided real-time insights into payment method usage, enabling Sprious to evaluate the effectiveness of various options.
Impact
The implementation yielded significant benefits:
- Improved Reporting: Enhanced capabilities allowed for in-depth analysis of payment methods, driving actionable insights for marketing and product strategies.
- Increased Accessibility: Centralized data improved collaboration across teams and facilitated timely transaction analysis.
- Scalability Achieved: The new infrastructure supported increased data volumes without performance issues, aligning with Sprious’s growth objectives.
- Data-Driven Decisions: Real-time insights empowered Sprious to optimize payment methods based on customer behavior and regional trends.
Conclusion
Through our partnership with Sprious, Artiverse successfully enhanced their data infrastructure, allowing for deeper analysis of payment data from Paddle. This initiative not only improved reporting capabilities but also empowered Sprious to make strategic, data-driven decisions that enhance customer experience and operational efficiency. This case study underscores the importance of a robust data infrastructure in driving business success in today’s competitive landscape.
Is Your Data Infrastructure Ready For The Future?
Custom AI Solutions
Harness the Power of AI for Unparalleled Advantage
Our elite team develops and deploys custom AI models tailored to your specific business needs, from predictive analytics to automated decision-making.
Our AI solutions empower you to make data-driven decisions, optimize operations, and deliver exceptional customer experiences. We specialize in S&OP time series analysis and supply chain optimization to drive efficiency and profitability.
- Increased Accuracy and Efficiency
- Improved Decision-Making
- Enhanced Customer Experiences
- Competitive Advantage
Tools and Technologies
Machine Learning Frameworks
Cloud AI Platforms
Custom AI Solutions
Inventory Demand Forecasting for Boosted eCommerce Inc.
Background
Boosted eCommerce Inc. faced critical challenges in optimizing their supply chain and accurately predicting product demand, leading to inefficiencies and lost sales opportunities. By partnering with Artiverse and leveraging advanced AI and machine learning algorithms, they implemented a cutting-edge demand forecasting system that significantly improved operational efficiency and profitability.
Challenge
Boosted eCommerce encountered several key issues:
- Supply Chain Inefficiencies: Frequent overstocking and stockouts resulted in increased costs and diminished customer satisfaction.
- Inaccurate Demand Predictions: Reliance on traditional forecasting methods led to poor anticipation of market fluctuations, impacting readiness for peak demand.
- Data Silos: Disparate data sources made real-time insights difficult to access, hindering informed decision-making.
- Limited Financial Visibility: Inaccurate forecasts complicated budgeting processes, affecting overall financial performance.
Solution
Artiverse collaborated with Boosted eCommerce to develop a sophisticated demand forecasting system:
- Advanced Forecasting Models: Implemented various models, including ARIMA, SARIMA, FB Prophet, and XGBoost, to analyze historical sales data from Amazon Sellerboard.
- Data Integration: Created a Master Excel File to centralize data across brands and markets, enhancing accessibility and oversight.
- Python Automation: Utilized Google Colab and Jupyter Notebook for efficient data processing and model scripting.
- Power BI Visualizations: Developed interactive dashboards to present forecasts and trends, enabling quick insights for decision-makers.
Impact
The results were substantial:
- Improved Inventory Management: Reduced excess stock by 30% and minimized stockouts, leading to enhanced customer satisfaction.
- Enhanced Financial Planning: Achieved a 25% improvement in budgeting accuracy, enabling proactive financial strategies.
- Informed Decision-Making: Empowered brand managers with reliable, data-driven insights tailored to their market segments.
- Increased Profitability: Boosted overall revenue by 15% within the first quarter post-implementation, solidifying market position and driving sustainable growth.
Conclusion
By leveraging AI and machine learning, Boosted eCommerce transformed their demand forecasting capabilities, optimizing operations and significantly enhancing profitability. This partnership demonstrates the power of data-driven strategies in navigating the complexities of the eCommerce landscape.
What Could AI Do For Your Business?
Business Intelligence
Unleash the Power of Your Data with Actionable Dashboards
Empower your team with data-driven insights. Our business intelligence solutions provide you with the tools and expertise to visualize and analyze your data, identify trends, and make informed decisions.
With our advanced analytics and reporting capabilities, you can gain a deeper understanding of your business performance and uncover hidden opportunities.
- Improved Decision-Making
- Increased Operational Efficiency
- Enhanced Customer Understanding
- Better Resource Allocation
Tools and Technologies
Data Visualization
Data Integration
Business Intelligence
Power BI Dashboard for Covid-19 Study in Singapore
Summary
During the Covid-19 pandemic in April 2021, Singapore faced significant challenges in understanding and predicting the virus’s spread. Traditional analysis methods were inadequate to address the complexity and rapid fluctuations in infection rates and cluster formations. By leveraging Power BI, we developed a comprehensive dashboard that integrated multiple data sources, enabling informed decision-making and enhanced public health response.
Challenge
Singapore’s Covid-19 response was hindered by:
- Complex Data Landscape: The rapid changes in infection rates and the emergence of new clusters made traditional analysis insufficient.
- Data Fragmentation: Critical information was spread across multiple sources, complicating data integration and analysis.
- Need for Timely Insights: Health officials required real-time insights to respond effectively to emerging risks and inform public health strategies.
Solution
We created an integrated Power BI dashboard designed to analyze and predict Covid-19 risks across Singapore:
- Data Integration: We sourced and integrated four raw data files from the GitHub repository SafeEntryAnalytics, which provided vital information on infection clusters, safe entry points, and demographic data.
- Geospatial Analysis: Incorporated postal code data to enable geographic plotting and distance calculations, enhancing spatial understanding of the infection spread.
- Cluster Analysis: Historical cluster data from co.vid19.sg was enriched with postal code information, helping to identify high-risk locations and predict potential new clusters.
- Backend Data Processing: Utilized Power Query within Power BI to process and clean raw data, creating a consolidated flat file named “Primary” containing all relevant information for analysis.
- Risk Assessment: Developed algorithms to assess Covid-19 risk at various locations by analyzing overlapping timings between infected and non-infected residents, calculating a “Risk” column to indicate potential exposure.
- Predictive Modeling: Applied predictive models to forecast Covid-19 risk percentages for each location, adjusting for the number of non-infected residents overlapping with infected individuals and considering historical cluster proximity.
- Dashboard Creation: Delivered a user-friendly Power BI dashboard featuring:
- Latest Cases Dashboard: Real-time filtering of visualizations by location, providing insights into current infection rates and cluster formations.
- Previous Cases Dashboard: Time series analysis of Covid-19 cases, facilitating historical trend analysis and detailed examination capabilities.
Impact
The implementation of this solution resulted in:
- Enhanced Public Health Response: Timely insights allowed health officials to respond proactively to emerging risks and allocate resources effectively.
- Informed Decision-Making: The integrated dashboard provided a comprehensive view of Covid-19 data, aiding in strategic planning and public communication.
- Increased Transparency: Real-time data visualizations fostered transparency and trust among the public regarding infection trends and safety measures.
Conclusion
By developing a robust Power BI dashboard, we empowered Singapore’s health authorities with the tools necessary to analyze and predict Covid-19 risks effectively. This initiative not only enhanced the public health response but also set a precedent for data-driven decision-making in crisis management, ultimately contributing to better health outcomes during the pandemic.
Are You Getting the Most Out of Your Data?
Process Optimization
Streamline Your Operations with AI-Powered Automation
Optimize your business processes and reduce costs with our AI-powered automation solutions. Our experts identify inefficiencies, implement automation workflows, and leverage robotic process automation (RPA) to streamline operations and improve productivity.
- Reduced Operational Costs
- Increased Efficiency and Productivity
- Improved Customer Satisfaction
- Enhanced Compliance
Tools and Technologies
Cloud Workflow Orchestration
Process Optimization
Streamlining Customer Segmentation with AI-Driven Automation - for Sprious
Summary
Sprious’s Customer Success team faced significant challenges in efficiently identifying and prioritizing customer outreach, which negatively impacted retention efforts. By partnering with Artiverse and implementing an AI-driven automation solution, they streamlined their customer segmentation process, resulting in improved retention and customer satisfaction.
Challenge
Sprious’s Customer Success team struggled with the following issues:
- Inefficient Manual Tracking: The process of manually tracking customer segment changes (e.g., High Touch to Low Touch, Active to Inactive) was labor-intensive and error-prone.
- Delayed Interventions: Inefficient tracking hindered timely outreach to customers, affecting retention strategies and customer satisfaction.
- Resource Allocation: The lack of timely data insights made it difficult to allocate resources effectively, limiting the team’s ability to respond to customer needs.
Solution
Artiverse developed the Segment-Jump-Daily script, a Python-based automation solution powered by Generative AI:
- Real-time Customer Segmentation: The script analyzed customer data daily, identifying segment changes such as upgrades, downgrades, cancellations, and reactivations.
- Automated Report Generation: It generated detailed reports highlighting key metrics, including the number of customers transitioning between segments, reasons for downgrades or cancellations, and emerging trends.
- Asana Task Integration: Critical segment changes were flagged and automatically added to Asana tasks, enabling the Customer Success team to prioritize their outreach efforts effectively.
- Data Visualization: Visual representations of customer segmentation trends were provided to facilitate better understanding and informed decision-making.
Impact
The implementation of this solution led to significant benefits for Sprious:
- Improved Customer Retention: By promptly identifying at-risk customers, the team could proactively reach out, significantly enhancing retention strategies.
- Enhanced Customer Satisfaction: Timely, personalized support led to improved customer satisfaction and loyalty.
- Data-Driven Decision Making: Actionable insights informed customer segmentation strategies and optimized resource allocation.
- Increased Efficiency: Automation minimized manual efforts, allowing the Customer Success team to focus on higher-value activities.
Technical Expertise
This project highlighted Artiverse’s strengths in:
- Data analysis and modeling
- Python scripting
- Data integration with platforms (MySQL, Google Sheets, Asana)
- Automation and data pipeline development
Conclusion
By automating the customer segmentation process, Artiverse empowered Sprious’s Customer Success team to proactively address customer needs. This resulted in improved retention rates, enhanced customer satisfaction, and ultimately increased revenue, showcasing the transformative power of AI-driven automation in customer success management.
Could Automation Streamline Your Operations?
Trusted by global leaders
Real Experiences from Industry Experts
Top leaders trust Artiverse in delivering AI-driven data solutions that cut their expenses and grow sales.
"Artiverse was instrumental in transforming our startup data into actions of an established organization. There is an expansive business instinct and comprehensiveness to their work that any partner would be fortunate to have."
"What is more important than hard skills? The ability to communicate. The ability to see a problem and conceptualize a unique solution. The ability to tell stories with data. The ability to take ownership. Artiverse brings all these things to the table, and more."
"Artiverse was a pleasure to work with as they helped build up our analytics
capabilities. They were comfortable navigating complex business problems and python scripts to help pull down insights from various data sets. I would definitely recommend Artiverse for all your business analytics needs."
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Trusted by global leaders.
Real Experiences from Industry Experts
Top leaders trust Artiverse in delivering AI-driven data solutions that cut their expenses and grow sales.
